How to Know Your Etisalat Number in the UAE

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If you need to know your Etisalat mobile number in the UAE, e& lists a Know My Number option in its *101# self-service menu. It appears under account information for prepaid and postpaid customers. Start from the phone that contains the SIM you want to identify.

Official information checked on 8 October 2026.

Check your number through *101#

  1. Open your phone’s dialler.
  2. If you use two SIMs, select the e& line you want to check.
  3. Dial *101# and send the request.
  4. Follow the account information menu and choose Know My Number.
  5. Read the number returned and save it in your contacts.

Use the menu labels shown on your screen. Option numbers can change, so avoid relying on a fixed sequence copied from an old guide. The service is documented on the official e& *101# page.

Hand using an abstract phone dial pad beside a SIM tray
AI-generated illustration for this guide.

If the number does not appear

First check that the request was sent from the correct SIM. On a dual-SIM phone, the default calling line may be different from the line you use for mobile data. Make sure the required line is enabled and has a network signal, then try again.

If the menu remains unavailable, use support links on the official e& website and explain that you need to identify your own line. Avoid repeatedly trying unrelated short codes. This guide does not verify a charge for the enquiry or promise that it will work in every roaming situation.

Mobile number, account number and SIM serial number

These identifiers serve different purposes. Your mobile number is what another person uses to call you. An account number identifies a service account, while the SIM serial number identifies the SIM itself. Do not copy a long number printed on the SIM packaging into a form that asks for your telephone number.

Keep your line details up to date

Once you have confirmed the number, label the SIM clearly in your phone settings. This is especially useful when you keep separate work and personal lines. If your next task is updating the line registration, read our Etisalat SIM renewal guide.

The cover and in-article image are AI-generated illustrations, not screenshots of e& services.

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